Privacy policy

Privacy Policy

This Privacy Policy describes how SmartVoro (smartvoro.com), a registered DBA operated by RAY TRADING LLC, collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We collect:

  • Device Information: Browser type, IP address, time zone, cookie data, and site interaction paths.
  • Order Information: Name, billing address, shipping address, payment information (processed securely via encrypted gateways), email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your orders, preventing transaction fraud, and keeping you informed of new products, services, or updates.

3. Data Protection and Fraud Monitoring

To secure our store from malicious activities and fraudulent transactions, your data is cross-referenced with secure global e-commerce risk processors. In the event of a chargeback dispute or financial investigation, relevant telemetry data including verified IP tracking logs and checkout timestamp approvals will be disclosed to the payment processor and credit card banks to validate order authenticity.

4. Your Rights (CCPA / GDPR Compliance)

If you are a resident of the United States or international jurisdictions, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies to optimize your browsing experience.

Contact Privacy Compliance Officer

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Trade Name / DBA: SmartVoro
  • Corporate Entity: RAY TRADING LLC
  • Email: support@smartvoro.com
  • Phone: +1 (406) 235-6563
  • Mailing Address: 1001 S Main St, Ste 500, Kalispell, MT 59901, United States