Shipping policy

Shipping Policy – United States Only

At SmartVoro, we proudly ship all orders within the United States. Our goal is to ensure fast, secure, and reliable delivery of your muscle recovery and massage therapy products.


Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is shipped, you will receive a confirmation email with tracking information.


Shipping Time (United States)

Estimated delivery time within the United States:

5–10 business days

Delivery times may vary slightly depending on your location, carrier delays, weather conditions, or peak seasons.


Shipping Fees

Shipping costs are calculated at checkout.

We may occasionally offer free shipping promotions within the United States.


Order Tracking

After your order has been shipped, you will receive a tracking number via email.

You can use this tracking number to monitor your shipment status in real time.

If you do not receive tracking details within 3 business days, please contact our support team.


Shipping Locations

We currently ship only within the United States.

At this time, we do not offer international shipping.


Delayed or Lost Packages

If your order has not arrived within the estimated timeframe, please contact us with your order number.

In the rare case of a lost package, we will work directly with the shipping carrier to resolve the issue as quickly as possible.


Incorrect Shipping Address

Please ensure your shipping address is correct at checkout.

SmartVoro is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer.


Contact Information

For any shipping-related questions, please contact us:

Email: support@smartvoro.com
Response Time: 24–48 business hours